Description

• Establish and maintain positive relationships with clients to ensure smooth collections.
• Conduct regular follow-ups to ensure timely collection of outstanding payments.
• Negotiate payment agreements and resolve disputes effectively.
• Prepare and maintain accurate records of all collection activities.
• Collaborate with the finance team to align collections with company goals.

Requirements

• Educational Qualifications: High School diploma or equivalent required.
• Experience Level: 1–2 years of experience in collections or customer service.
• Skills and Competencies: Strong communication and negotiation skills.
• Qualities and Traits: Detail-oriented, proactive, and able to handle customer inquiries professionally.
• Responsibilities and Duties: Ability to manage multiple accounts and meet deadlines.