Description

• Provide consulting services to clients in both Japanese and English.
• Assist in resolving customer inquiries with high satisfaction.
• Collaborate with team members to ensure effective service delivery.
• Utilize Japanese language skills to enhance communication with stakeholders.
• Participate in training sessions to improve service skills and product knowledge.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 1–3 years of experience in a customer-facing role.
• Skills and Competencies: Proficiency in Japanese language (N3 or equivalent). Strong customer service orientation.
• Qualities and Traits: Team player with excellent communication skills.
• Responsibilities and Duties: Ability to handle multiple tasks in a fast-paced environment.
• Working Conditions: Office-based role with occasional remote work opportunities.