Description

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Diagnose and resolve technical hardware and software issues.
• Install, modify, and repair computer hardware and software.
• Maintain the computer systems and networks of the organization.
• Document internal procedures and prepare reports on technical issues.

Requirements

• Educational Qualifications: Bachelor’s degree in Information Technology or a related field.
• Experience Level: Entry-level position (0–2 years of experience).
• Skills and Competencies: Basic understanding of computer systems, networks, and technical troubleshooting.
• Qualities and Traits: Strong problem-solving skills and attention to detail.
• Responsibilities and Duties: Ability to work in a team and communicate effectively with non-technical users.