Job Summary

The Management Information System Assistant will help in providing support to non-technical users by addressing system-related issues and delivering effective solutions to concerns across different business units and restaurant branches.

Duties and Responsibilities

• Respond to technical issues and user concerns.
• Assist in troubleshooting system and hardware problems as they arise.
• Collaborate with different departments to address and resolve concerns.
• Provide support in person, over the phone, or via remote access.
• Assist employees who are experiencing technical difficulties.

Job Qualifications

• Graduate of a 4-year course related to Information Technology or Computer Science.
• Preferably with experience in IT Help Desk.
• Knowledge of programming and database technologies such as SQL, Java, PHP, and related tools.
• Strong communication skills for guiding non-technical users.
• Organized, detail-oriented, and eager to learn.