Description

• Provide technical support to end-users for hardware and software issues.
• Troubleshoot and resolve computer and network problems efficiently.
• Assist in the installation and configuration of IT equipment.
• Maintain and update the IT inventory and documentation.
• Communicate effectively with users to understand their technology needs.

Requirements

• Educational Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience Level: Junior: 0–2 years of experience in IT support or related areas.
• Skills and Competencies: Basic knowledge of computer hardware, software, and networking.
• Qualities and Traits: Strong problem-solving skills and ability to work under pressure.
• Working Conditions: May require working evenings or weekends as needed to troubleshoot issues.