Description

• Provide technical support and troubleshooting assistance to end-users.
• Install, configure, and maintain hardware and software systems.
• Document and track support requests in the ticketing system.
• Assist with network setup and connectivity issues.
• Provide training and guidance to users on software applications.

Requirements

• Educational Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience Level: 0–2 years of relevant IT support experience.
• Skills and Competencies: Proficiency in troubleshooting hardware and software issues.
• Skills and Competencies: Familiarity with operating systems like Windows and macOS.
• Qualities and Traits: Strong communication and interpersonal skills.
• Qualities and Traits: Excellent problem-solving abilities and a customer-oriented approach.