IT Technical Support
Job Description
Description
- Provide technical assistance and support for incoming queries related to computer systems, software, and hardware specific to Motor Ace Philippines Inc., a leading wholesale distributor.
- Respond to queries either in person or over the phone, diagnose system hardware, network, or software issues.
- Write training manuals and train computer users on various technical solutions and applications.
- Install, modify, and repair computer hardware and software systems.
- Follow up with customers to ensure issue resolution and maintain high service standards.
- Stay current with relevant technologies and participate in company trainings.
Requirement
- Educational Qualifications: A Bachelor's degree in Computer Science, Information Technology, or a related field is required.
- Experience Level: No previous experience required.
- Skills and Competencies: Knowledge of database operation is essential. Proficient in troubleshooting, customer service, and possessing a strong understanding of IT principles.
- Responsibilities and Duties: Responsibilities include providing technical support to end-users, maintaining system functionality, resolving network issues, and ensuring data security.
- Working Conditions: This role may require working in shifts, including evenings or weekends. The job may also involve sitting for extended periods and frequently using a computer.
- Qualities and Traits: Candidates should be detail-oriented, patient, excellent communicators, and capable of working in a fast-paced environment.
Liezle Mandane
Branch Controller Motor Ace Philippines Inc.
Active this month
Working Location
18 - Cabagnan West (Pob.). 18 - Cabagnan West (Pob.), Legazpi City, Albay, Philippines
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Posted on 09 October 2024
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