IT Support Specialist

ARMCOLLECTIONS INC.

₱15-20K[Monthly]
On-site - PasigNo Exp RequiredDiplomaFull-time
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Job Description

After-Sales Technical Support

Description

  • Provide expert technical assistance to customers via phone, email, and chat.
  • Diagnose and resolve hardware and software issues efficiently.
  • Document customer interactions and solutions in the support system.
  • Collaborate with team members to improve support processes.
  • Maintain a high level of customer satisfaction through effective communication.

Requirements

  • Educational Qualifications: Minimum Diploma degree in a relevant field.
  • Experience Level: No prior experience required; on-the-job training provided.
  • Skills and Competencies: Strong communication, problem-solving, and basic technical skills.
  • Responsibilities and Duties: Assist customers with technical issues, resolve inquiries, and ensure customer satisfaction.
  • Working Conditions: Office environment, may involve shift work.
  • Qualities and Traits: Patient, adaptable, team-oriented, and keen attention to detail.
Preview

Jess Macasinag

HR OfficerARMCOLLECTIONS INC.

Working Location

Unit 2606, AIC Burgundy Empire Tower, ADB Avenue Tower, ADB Ave, Ortigas Center, Pasig, Metro Manila, Philippines

Posted on 19 December 2024

ARMCOLLECTIONS INC.

Unfinanced / Angel

<50 Employees

Banking & Financial Services

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ARMCOLLECTIONS INC

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