Sales Support Officer day shift

Why Join Us?

Be part of a dynamic sales team and help deliver exceptional customer experiences! If you’re detail-oriented, organized, and love working in a fast-paced environment, this role is for you.

Key Responsibilities

• Follow up with customers for application and supporting documents
• Respond to customer inquiries and keep accurate records
• Accurate data entry of application details into the system
• Liaise with brokers, broker support staff, and internal teams
• Maintain high customer service standards
• Perform other tasks as needed to support business goals

What We’re Looking For

• Experience in sales, customer service, or loan processing
• Familiarity with Loan App, Simpology (Salesforce experience is a plus)
• Strong communication skills (oral & written)
• Excellent analytical and problem-solving skills
• Ability to work under pressure and meet deadlines
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Team player, proactive, and results-driven

Why Join ColCap?

Industry Leader

Be part of a trusted non-bank lender with a loan portfolio exceeding $20 Billion and a strong presence in the Australian mortgage market.

Career Growth

Unlock opportunities to learn and advance within a dynamic, expanding organization.

Work-Life Balance

Enjoy day shifts and fixed weekends off for a healthy work-life harmony.

Comprehensive Benefits

• HMO coverage with 2 free dependents upon regularization

• Paid Vacation Leave (extra credits starting your 2nd year)

• Sick Leave Credits

• Meal Allowance

• Bereavement Leave

• Birthday Leave

Employee-Centric Culture

• Annual Performance Reviews to recognize your contributions

• Monthly Employee Engagement Activities for a fun and collaborative workplace

• Employee Recognition Awards

• Community Service Programs

• Training Programs

• Leadership Programs

• Cultural Trainings

Stability & Innovation

Join a company backed by strong funding lines and a proven track record in mortgage lending and securities.