Senior Sales Officer

Senior Sales Officer

Department: Sales

Reports To: Managing Director

Employment Type: Full Time

Position Purpose

The Senior Sales Executive is responsible for driving new business growth within the international freight forwarding sector. The role focuses on acquiring new customers, developing a strong sales pipeline, and converting opportunities into revenue. The position requires strong industry expertise, ownership of sales performance, and the ability to build long-term client relationships.

Operational Context

• Work schedule: 8:30am – 5:30pm aligned to Sydney, Australia time
• New South Wales (Australia) public holidays apply
• Work is performed in Cargo Wise and CRM systems within structured SOP-driven workflows
• Strong focus on accountability, pipeline ownership, and proactive sales activity

Key Responsibilities

• Identify and develop new business opportunities within international freight forwarding
• Build and manage a structured sales pipeline
• Generate leads through outbound activity, digital channels, and industry networks
• Respond to new inquiries and convert opportunities into active customers
• Prepare and present freight solutions and quotations
• Maintain accurate CRM records including pipeline, communications, and opportunities
• Build and maintain strong customer relationships
• Work closely with internal teams to support service delivery and customer onboarding

Must-Have Requirements

• Proven experience in international freight forwarding sales
• Strong understanding of import/export shipping processes and pricing structures
• Demonstrated ability to generate leads and convert new business
• Experience managing a sales pipeline and CRM system
• Strong commercial mindset with negotiation capability
• Excellent communication and client engagement skills
• Highly self-driven with strong accountability and ownership

Experience and Skills

• 10+ years’ experience in freight forwarding or logistics sales
• Strong relationship-building and stakeholder management skills
• Ability to work in a structured, performance-driven environment
• Strong organizational skills and attention to detail