Responsible in driving the strategic planning and implementation of our business processes, ensuring maximum efficiency and effectiveness across the organization. Key Responsibilities 1. Analyze and document existing business processes, identifying areas for improvement 2. Design and implement new, streamlined business processes that enhance productivity and align with the company's goals 3. Collaborate with cross-functional teams to gather requirements and develop process improvement solutions 4. Develop and maintain detailed process documentation, training materials, and user guides 5. Monitor and continuously optimize business processes, ensuring they remain effective and efficient 6. Support ERP implementation, process automation, and digital transformation initiatives 7. Provide guidance and support to employees on the implementation and adoption of new processes 8. Identify and mitigate process-related risks, ensuring compliance with company policies and industry regulations Qualifications 1. Bachelor’s Degree in Industrial Engineering, Business Administration, Management Engineering, or related field 2. At least 5 years of relevant experience in business process improvement, operations, internal audit, compliance, or organizational development 3. Experience in a real estate development or construction-related company is highly preferred 4. Strong background in process documentation, workflow improvement, and policy development and imple