Professional Qualifications

• Minimum of five (5) years of proven experience as an import supervisor or in a similar leadership role within logistics or supply chain operations
• Bachelor’s degree in business administration or any related business course
• Strong knowledge of customs regulations, importation processes, and compliance requirements
• In-depth understanding of freight forwarding operations, including terms, conditions, and documentation
• Comprehensive knowledge of shipping regulations, policies, and international trade procedures
• Demonstrated leadership skills with the ability to manage, supervise, and motivate a team effectively
• Proven ability to train staff, delegate tasks, set priorities, and ensure operational efficiency
• Excellent interpersonal and communication skills, both written and verbal
• Highly organized, self-motivated, and proactive with strong problem-solving abilities
• Ability to work collaboratively in a team-oriented environment while maintaining accountability for individual performance

Key Responsibilities

• Oversee and manage all import operations, ensuring compliance with customs regulations and company policies
• Coordinate with freight forwarders, brokers, and shipping lines to ensure timely and efficient movement of goods
• Review and process import documentation, ensuring accuracy and completeness to avoid delays or penalties
• Monitor shipment status and resolve any issues related to customs clearance, delivery schedules, or documentation discrepancies
• Lead, train, and supervise import staff, ensuring proper delegation of tasks and adherence to standard operating procedures
• Establish priorities and workflows to maintain efficiency and meet deadlines in a fast-paced environment
• Maintain strong relationships with internal teams, external partners, and regulatory agencies
• Ensure compliance with international shipping regulations and company standards at all times
• Prepare reports and provide updates on import activities, performance metrics, and operational issues
• Continuously identify process improvements to enhance efficiency, reduce costs, and optimize import operations