Key Responsibilities

• LMS Administration: Manage the end-to-end configuration of the Learning Management System (LMS), including uploading content, managing user permissions, and troubleshooting technical issues.
• Program Coordination: Handle the logistics for virtual and in-person training sessions (calendar invites, venue booking, materials preparation, and facilitator scheduling).
• Data & Analytics: Generate reports on training completion rates, assessment scores, and learner feedback. Use this data to provide insights on program effectiveness.
• Vendor Management: Act as the primary point of contact for external training providers and software vendors to ensure seamless delivery of services.
• Compliance Tracking: Ensure all mandatory and regulatory training is assigned and completed within required timeframes to maintain company compliance.
• Process Improvement: Identify bottlenecks in the learning workflow and implement automated solutions to improve the "learner experience."

Required Skills & Qualifications

• Technical Proficiency: Advanced experience with LMS platforms (e.g., Workday Learning, Cornerstone, Docebo, or SAP SuccessFactors).
• Analytical Mindset: Proficiency in Excel (Pivot Tables, VLOOKUPs) or data visualization tools (Tableau, Power BI) to track ROI and engagement.
• Organization: Exceptional project management skills; ability to juggle multiple global training cohorts simultaneously.
• Communication: Strong written and verbal skills for communicating with stakeholders and drafting company-wide training announcements.
• Education: Bachelor’s degree in HR, Business Administration, Organizational Development, or a related field.