Trainer

We are looking for a dedicated HR & Workforce Management Trainer to support our Human Capital Management and Workforce Software projects. The role involves delivering pre-process and process training to new hires, evaluating performance, and ensuring training effectiveness. The ideal candidate will coach, assess, and guide associates while maintaining training documentation and reports.

Key Responsibilities:

• Deliver and facilitate pre-process and process training sessions for new hires.
• Evaluate trainees’ competencies and conduct pre-and post-assessments.
• Maintain training records, reports, and trackers.
• Coach and counsel associates on performance and process adherence.
• Conduct training needs analysis and recursive training based on operational requirements.
• Assist in creating training modules and curriculum.
• Support audits to ensure training effectiveness and compliance with process guidelines.
• Perform other tasks as assigned by supervisors or managers.

Skills & Qualifications:

• Experience in HR software, workforce management, or related domains.
• Strong coaching, communication, and documentation skills.
• Ability to assess performance and provide constructive feedback.
• Familiarity with training evaluation, audits, and process requirements.