Key Responsibilities

• Develop and implement effective employee reward and disciplinary systems
• Design and manage performance evaluation frameworks, KPIs, and appraisal processes
• Monitor employee performance and recommend improvement or recognition actions
• Handle employee relations issues, including conflict resolution and disciplinary procedures
• Support the development and enforcement of HR policies and procedures
• Ensure fair, consistent, and compliant HR practices across the organization
• Work closely with management to improve employee productivity and engagement
• Analyze performance data and provide actionable HR insights

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field
• Minimum 5 years of proven HR experience
• Strong background in performance management and employee relations
• Experience in designing reward systems and disciplinary frameworks
• Excellent communication, leadership, and conflict resolution skills
• Strong understanding of HR policies and labor regulations
• Ability to handle sensitive matters with professionalism and confidentiality

Skills & Attributes

• Strong organization, problem-solving & time management skills
• Fair, objective, and detail-oriented mindset
• Ability to work independently and with management teams
• Problem-solving and decision-making abilities
• Proficient in Google Workspace & Microsoft Office(Word, Excel, PowerPoint)
• Demonstrate a professional demeanor.
• Strong skills in document organization/file management. Strong attention to detail.
• Time management skills and ability to handle fast-paced, detailed-oriented, and deadline-driven work.
• Willingness to learn.
• Be honest and responsible with your tasks.
• Ability to communicate effectively in three or more languages is a strong asset.
• Prior experience in a travel agency is highly desirable.

Job Requirements

• Attending Google online meetings during working time.
• Work from Monday to Friday, from 9 AM to 5 PM, according to Vancouver Time. Kindly check the time conversion based on your country's time zone.
• Own computer, webcam, headphones, strong Wi-Fi & power backup
• Camera must be ON during work hours. Failure to turn on the camera will result in you being considered absent. In case you need to go to the bathroom or take a break, notify the head office manager. Break time is for only 30 minutes.