Senior HR Generalist

Trustera Solutions, Inc.

₱25-35K[Monthly]
On-site - Makati3-5 Yrs ExpBachelorFull-time
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Job Description

Responsibilities

  • Lead and manage end-to-end HR operations, including recruitment, onboarding, employee relations, benefits administration, performance management, and offboarding.
  • Manage recruitment activities for various positions, including sourcing, screening, interviewing, candidate evaluation, and coordination with hiring managers.
  • Oversee the onboarding and integration of new employees, ensuring compliance with company policies and proper completion of pre-employment requirements.
  • Administer employee benefits programs, including HMO, government-mandated benefits, leave administration, and other employee welfare programs.
  • Handle employee relations concerns, workplace issues, grievances, and conflict resolution in a fair, timely, and professional manner.
  • Maintain accurate and confidential employee records and ensure compliance with applicable labor laws, regulations, and company policies.
  • Lead and coordinate training and development initiatives to support employee growth, skills enhancement, and organizational needs.
  • Manage and support the performance management process, including probationary and regularization evaluations, performance reviews, and performance improvement initiatives.
  • Develop, review, and implement HR policies, procedures, guidelines, and internal controls in alignment with business requirements and labor regulations.
  • Provide HR guidance and recommendations to management on employee-related matters, workplace policies, and HR best practices.
  • Monitor HR compliance requirements and coordinate with relevant government agencies and external partners when necessary.
  • Lead and participate in HR projects and initiatives focused on improving employee experience, operational efficiency, compliance, and overall organizational effectiveness.
  • Prepare HR reports, workforce data, and management updates to support informed decision-making.
  • Maintain strict confidentiality and ensure the proper handling of sensitive employee and company information.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
  • At least 3 years of progressive experience in HR Generalist or similar HR roles, with solid exposure to multiple HR functions.
  • Strong knowledge of Philippine labor laws, regulations, HR policies, and best practices.
  • Proven experience in employee relations, recruitment, benefits administration, performance management, and HR operations.
  • Strong interpersonal, communication, and stakeholder management skills.
  • Excellent problem-solving, decision-making, and organizational abilities.
  • Ability to independently manage HR matters and provide sound recommendations to management.
  • Strong attention to detail and ability to handle multiple priorities in a fast-paced work environment.
  • High level of integrity and ability to handle sensitive and confidential information with discretion.
  • Proficient in Microsoft Office Suite and HRIS systems.
  • Ability to develop, improve, and implement HR processes and policies aligned with organizational goals.

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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LOVELY MAE GASPAR

HR OfficerTrustera Solutions, Inc.

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Working Location

Antel Corporate Center, 121 Valero, Makati City, 1227 Metro Manila, Philippines

Posted on 14 Sep 2026

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