Requirements:

• 10 years of HR experience, with at least 4 years in a senior or managerial capacity.
• Degree from a reputable Philippine university (top-tier preferred).
• Strong background in BPO or shared services supporting international clients.
• Proven experience implementing HRIS platforms (e.g., Sprout, Salarium, BambooHR, or equivalent).
• Deep working knowledge of Philippine labor law and statutory compliance.
• Experience supporting or working with Australian or Western-based stakeholders is a strong advantage.
• Excellent written and spoken English — you will communicate directly with Australian leadership.

Responsibilities:

People Operations

• Manage end-to-end employee lifecycle: onboarding, movements, exits, and off-boarding.
• Handle all employee relations, grievances, and disciplinary processes with fairness and urgency.
• Maintain accurate employee records at all times.

Payroll and Compliance

• Own payroll processing — accurate and on time, every time.
• Ensure full compliance with Philippine labor law (DOLE, SSS, PhilHealth, Pag-IBIG).
• Manage statutory reporting and government filings.

HRIS and Digital Transformation

• Implement and manage a cloud-based HRIS.
• Move all HR processes online — no paper, no manual workflows.
• Own HR data integrity and reporting dashboards.

Culture and Engagement

• Build a high-performance, values-driven culture that bridges Filipino and Australian work

expectations.

• Drive employee engagement, retention, and satisfaction programs.
• Partner with team leads to maintain a professional, accountable workplace.

Talent and Workforce Planning

• Lead recruitment for operational and support roles.
• Build pipelines for critical positions.
• Define and maintain role frameworks and compensation bands.