WORK SCHEDULE: 11 PM - 8 AM (Night Shift & Onsite)

KEY RESPONSIBILITIES:

1. Job seeker support - Review candidate profiles and resumes, search for suitable openings on Jobley career pages or other sources, assess strengths and opportunities, recommend resume or profile improvements, and explain employer requirements to job seekers.

2. Employer support - Coordinate interview schedules between employers and job seekers, assist with interview arrangements when needed, and ensure regular submission of competent and qualified candidates to maximize placements.

QUALIFICATIONS:

1. 2+ years in contact center/customer care.

2. 1+ year tenure per employer (past 2 years).

3. Strong customer/client satisfaction record.

4. Excellent conversational English.

5. Comfortable with multiple outbound calls.

6. Skilled in multitasking with various tools.

PREFERRED QUALIFICATIONS:

1. 1+ year sales in US RPO.

2. 6+ months in volume or seasonal hiring.

OTHER BENEFITS:

Our Essentials Incentive

* Granted during probation based on behavioral performance (work ethic, collaboration, etc.).

*May later be integrated into your basic salary upon regularization.

Performance Reviews

* Conducted twice a year (June and December) for regular employees.

* Potential salary increase every six months based on performance.

Leave Benefits

* 24 total leave credits per year (12 vacation + 12 sick).

Leave credits start accruing upon employment but can only be used after probation.

* Leave conversion benefit: Up to 10 unused credits convertible annually.

Government and Other Benefits

* Includes SSS, Pag-IBIG, PhilHealth, 13th-month pay.

* HMO coverage (Etiqa – Maybank Group) for employee + 2 dependents, effective Day 1.

* 10% night differential for working US shifts.