Description

• Greet and assist guests during check-in and check-out processes.
• Handle guests' inquiries and resolve any issues that may arise during their stay.
• Manage room assignments and ensure all amenities are prepared for guests.
• Process payments and maintain accurate records of reservations and transactions.
• Coordinate with housekeeping and maintenance staff to uphold hotel standards.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years of experience in a customer service role.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Friendly, positive attitude, and attention to detail.
• Working Conditions: Ability to work in a fast-paced environment and flexible hours including weekends and holidays.