Description

• Greet and check in guests promptly and efficiently.
• Assist guests with inquiries, complaints, and requests for information.
• Process reservations and maintain accurate records of room availability.
• Handle cash and credit transactions securely.
• Coordinate with housekeeping and maintenance to ensure guest satisfaction.

Requirements

• Educational Qualifications:High school diploma or equivalent preferred.
• Experience Level:1–2 years in a customer service role.
• Skills and Competencies:Proficient in English, excellent customer service skills, strong communication and interpersonal skills.
• Qualities and Traits:Friendly, approachable, and detail-oriented.
• Responsibilities and Duties:Able to work flexible hours, including weekends and holidays.
• Working Conditions:Fast-paced environment, may require standing for long periods.