Hotel Front Desk Agent

₱15-20K[Monthly]
On-site - ManilaFull-timeFresh Graduate/StudentBachelor
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Job Description

Interpersonal SkillsCommunication SkillsCustomer Relationship ManagementCustomer ServiceServices

Description

Pro-Hygienics Human Resource and Services Corporation seeks a friendly and organized Hotel Front Desk Agent. In this role, you will:

  • Welcome guests and manage check-ins/check-outs
  • Handle reservations and guest inquiries
  • Ensure a smooth and informative guest experience
  • Coordinate with housekeeping and maintenance
  • Maintain front desk operations and resolve issues


Join us in shaping exceptional hospitality experiences!

Requirements

  • Educational Qualifications: Bachelor’s degree in Hospitality Management or related field.
  • Experience Level: Fresh graduate or current student seeking practical experience.
  • Skills and Competencies: Strong interpersonal and communication skills essential for customer interactions.
  • Responsibilities and Duties: Manage check-ins/outs, answer inquiries, resolve issues, and ensure guest satisfaction.
  • Working Conditions: Fast-paced hotel environment, may require evening or weekend shifts.
  • Qualities and Traits: Friendly, organized, detail-oriented, and excellent in customer relationship management.
  • CAN START ASAP

Ms. Van

HR OfficerPro-hygienics Human Resource and Services Corporation

Working Location

Executive Hotel Manila. 1630 A. Mabini St, Malate, Manila, 1004 Metro Manila, Philippines

Posted on 15 November 2024

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