About Archipelago

Archipelago Design Ventures is a Philippine design, furniture and procurement company providing end-to-end solutions across furniture design and manufacturing, procurement, materials and surface solutions, and project support. The company works across residential, commercial and hospitality projects, combining Filipino craftsmanship, design excellence, material innovation and project execution.

Position Overview

The General Manager will serve as the overall business leader responsible for driving Archipelago's growth, profitability, commercial performance and operational excellence.

This role will lead the company's Business Development, Sales, Operations, Marketing and commercial aspects of Design, ensuring that these functions operate as one integrated business.

The General Manager will have end-to-end P&L responsibility, translating the company's creative and design capabilities into sustainable revenue growth, stronger customer relationships, improved operational performance and increased profitability.

The ideal candidate is a commercially driven business leader who can operate across strategy and execution—someone who understands how to build a pipeline, convert opportunities into revenue, manage margins, improve operations, develop teams and strengthen the company's market position without compromising Archipelago's design DNA.

Key Responsibilities

1.      Business Strategy & P&LLeadership

• Own the overall P&L and financial performance of Archipelago.
• Develop and execute the company's annual business strategy, growth plans and operating priorities.
• Translate the company's vision into clear commercial, operational and financial objectives.
• Drive revenue growth, gross margin, profitability, cash flow and overall business performance.
• Establish business targets, KPIs and performance management mechanisms across functions.
• Identify new revenue streams, markets, customer segments and business opportunities.
• Develop and manage annual budgets, forecasts and business plans.
• Regularly review financial and operational performance and take corrective action where required.

2. Business Development & Sales

• Lead the overall business development and sales strategy for residential, commercial, hospitality and other strategic segments.
• Build a robust sales pipeline and establish clear account and opportunity-management disciplines.
• Develop relationships with architects, interior designers, developers, hotel groups, contractors, procurement organizations and other key decision makers.
• Identify and pursue strategic partnerships and high-value projects.
• Strengthen Archipelago's positioning as a preferred partner for furniture, procurement, materials and design solutions.
• Drive conversion of opportunities from initial engagement through proposal, negotiation and closing.
• Establish sales targets, incentives and performance metrics for the commercial organization.
• Personally engage in major strategic accounts and high-value opportunities.

3. Operations & Project Execution

• Oversee the end-to-end operating model from sales/order confirmation through design, sourcing, production/procurement, quality control, delivery and project completion.
• Ensure projects are delivered on time, within budget and according to agreed quality standards.
• Improve operational processes, systems and workflows to increase efficiency and scalability.
• Establish clear accountability across project management, procurement, production and delivery.
• Monitor supplier and manufacturing performance, lead times, quality and cost.
• Identify operational risks and implement mitigation plans.
• Build a scalable operating model capable of supporting business growth.

4. Design & Product Commercialization

• Partner closely with the Creative Director and Design team to translate Archipelago's creative capabilities into commercially viable products and solutions.
• Balance design excellence, customer requirements, manufacturability, pricing and profitability.
• Identify opportunities to develop new collections, customized furniture and design solutions.
• Ensure design initiatives are aligned with market demand and commercial opportunities.
• Help strengthen the connection between design, sales and customer needs.
• Protect and enhance the Archipelago brand and its reputation for quality Filipino craftsman.

5. Marketing & Brand Development

• Lead the overall marketing and brand strategy in partnership with the creative and design teams.
• Strengthen Archipelago's market positioning across furniture, procurement, materials and design solutions.
• Develop strategies to increase brand awareness, customer acquisition and project leads.
• Oversee digital, social media, events, exhibitions, showroom activities and other marke Ensuring initiatives.
• Develop compelling customer propositions and sales materials that differentiate Archipelago from competitors.

6. Customer & Key Account Management

• Build and maintain strong relationships with key customers and strategic accounts.
• Ensure a high level of customer experience throughout the sales and project lifecycle.
• Act as executive sponsor for major clients and strategic projects.
• Understand evolving customer needs and translate insights into business and product opportunities.
• Establish mechanisms to measure customer satisfaction and improve customer retention.

7. People & Organizational Leadership

• Build, lead and develop a high-performing, commercially oriented organization.
• Establish clear roles, accountabilities and performance expectations.
• Develop functional leaders across Sales, Business Development, Operations, Marketing and Design.
• Create a culture of ownership, accountability, collaboration, customer focus and performance.
• Identify capability gaps and develop talent and succession plans.
• Ensure the organization can scale alongside the company's growth ambitions.

8. Governance & Business Management

• Establish regular business reviews covering Revenue, Pipeline, Gross Margin, EBITDA, Cash Flow, Operations, Projects and Customer Experience.
• Provide the Board/Owners with clear visibility of business performance, risks and opportunities.
• Ensure appropriate controls around pricing, contracts, procurement, inventory, expenses and project profitability.
• Ensure compliance with relevant regulatory, contractual and business requirements.