• Manage and supervise all departments including operations, sales, finance, compliance, and customer service.
• Ensure smooth execution of customs brokerage, logistics, and freight forwarding services.
• Implement and monitor ISO standards to maintain operational excellence and regulatory compliance.
• Drive business growth by identifying opportunities and strengthening client relationships.
• Oversee budgeting, financial planning, and resource allocation.
• Lead and mentor staff, fostering a culture of accountability, teamwork, and continuous improvement.
• Represent the company in industry events, networking activities, and client meetings.
• Provide regular performance reports and strategic recommendations to senior management.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Logistics, Customs Administration, or related field.
• 5+ years of experience in customs brokerage, logistics, freight forwarding, or supply chain management.
• Strong leadership and organizational skills with the ability to manage multiple departments.
• Knowledgeable in ISO standards and quality management systems.
• Excellent communication, negotiation, and presentation skills.
• Fluency in Chinese Hokkien or Mandarin is a strong advantage.
• Graduate of La Salle, Ateneo, UP, or international schools.
• Proficient in MS Office and familiar with CRM tools.
• Analytical mindset with problem-solving skills.
• Must be 37 years old or below.
• Willing to work in Binondo, Manila.