Front Office Manager
One Pacific Place Serviced Residences-CRC Branch
Job Description
- Oversee daily front office operations, ensuring efficient guest check-in and check-out procedures.
- Manage and train front office staff, fostering a positive team environment.
- Handle guest inquiries and complaints with professionalism and efficiency.
- Collaborate with other departments to enhance overall guest experience.
- Educational Qualifications: Diploma in Hospitality Management, Tourism or related field.
- Experience Level: 3-5 years of relevant experience in front office operations.
- Skills and Competencies: Strong interpersonal and communication skills; proficient in customer service and relationship management.
- Responsibilities and Duties: Oversee front desk operations, manage staff, ensure guest satisfaction, and handle inquiries.
- Working Conditions: Hospitality industry, hotel setup with fast-paced environment, may involve flexible hours including weekends.
- Qualities and Traits: Detail-oriented, proactive, and a team player with a positive attitude.
Chill Demate
HR ManagerOne Pacific Place Serviced Residences-CRC Branch
Reply today 0 times
Working Location
Salcedo Village, 161 H.V. Dela Costa, Makati City, 1220 Metro Manila, Philippines
Posted on 18 Jul 2025
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