The Receptionist serves as the first point of contact for visitors, clients, and staff. This role is responsible for managing front desk operations, handling inquiries, directing calls, and providing administrative support to ensure smooth office operations and a professional company image.

Key Responsibilities:

** Front Desk Management

- Greet and assist visitors in a courteous and professional manner.

- Answer, screen, and forward incoming phone calls.

- Maintain visitor logs and issue passes when required.

** Administrative Support

- Manage correspondence (emails, letters, packages).

- Schedule appointments and coordinate meeting room usage.

- Assist with filing, data entry, and record-keeping.

** Customer Service

- Provide accurate information about the company’s services and policies.

- Handle inquiries and direct clients to the appropriate staff or department.

- Address minor complaints and escalate issues when necessary.

** Office Coordination

- Monitor and maintain cleanliness of the reception area.

- Order and manage supplies for front desk operations.

Qualifications:

- College degree preferred.

- Previous experience as a receptionist or in customer service is an advantage.

- Strong communication and interpersonal skills.

- Proficiency in MS Office (Word, Excel, Outlook).

- Professional appearance and demeanor.

- Ability to multitask and remain calm under pressure.