Be the face of heartfelt hospitality.

As a Guest Services Agent, you’ll handle front desk operations, including reception, cashiering, guest relations, and reservations. This multi-functional role offers cross-training across key hotel departments.

Key Responsibilities:

• Welcome guests and manage check-in/check-out
• Process payments and foreign exchange transactions
• Assist with guest inquiries, requests, and feedback
• Promote hotel offers and upsell services
• Support other departments (Concierge, Reservations, F&B) as needed
• Ensure accurate reports and smooth shift transitions

What We’re Looking For:

• Friendly, professional, and service-oriented
• Strong communication and attention to detail
• Willing to work flexible shifts (AM/PM/Midnight)
• Hotel or customer service experience is a plus

Job Type: Full-time

Work Location: In person

Grow your hospitality career with Dusit.

Apply now and make every guest feel at home.