1. Operations Strategy & Performance

• Workflow Optimization: Directs work-plan development, resource allocation, and talent capacity planning to meet revenue targets and client requirements.
• Service Delivery: Monitors team productivity and engagement execution, ensuring all deliverables meet high-quality standards.
• Innovation & Risk Management: Identifies operational risks, resolves complex issues (IIAAs), and implements digital tools to continuously improve delivery systems and efficiency.

2. Strategic People Leadership

• Team Supervision: Manages a multidisciplinary team, including Junior Managers and Senior/Junior Consultants, ensuring clear goal alignment and performance excellence.
• Talent Development: Leads mentorship, coaching, and recruitment initiatives. Facilitates training on management accounting, dashboards, and new delivery systems to enhance team competencies.
• Lifecycle Management: Oversees the entire employee lifecycle, from recruitment and onboarding to performance evaluation and off-boarding.

3. Client Relationship & Account Management

• Engagement Oversight: Manages the end-to-end client journey, from initial onboarding to the execution of Agreed Upon Procedures (AUP) and Service Level Agreements (SLAs).
• Stakeholder Communication: Leads high-level reporting and presentations for Client ManCom, ExeCom, and Board meetings, focusing on management analysis and strategic insights.
• Business Development: Proactively identifies growth opportunities, develops engagement roadmaps, and prepares professional proposals and Bill of Activities (BOA).

4. Financial & Business Acumen

• Portfolio Management: Manages the Annual Revenue Portfolio and monitors account profitability against set monthly targets.
• Revenue Collection: Ensures timely collection of engagement fees and financial compliance based on active contracts.
• Confidentiality & Compliance: Upholds organizational values by protecting sensitive data and improving internal practices and procedures.

Job Requirements

1. Educational & Professional Credentials

• Degree: Bachelor’s degree in Accounting, Management Accounting, Business Management, or a related field.
• Preferred Certifications: Professional designations such as CPA, CMA, or an MBA are considered a significant advantage.

2. Experience & Technical Expertise

• Tenure: At least 8 years of solid experience in Finance and Accounting.
• Core Skills: Expertise in financial/investment reporting, budget management, financial analysis, and simulations.
• Leadership: Proven track record in a supervisory or managerial role, leading a team of at least 5–8 members.

3. Operational Requirements

• Mobility: Must be open to travel and conducting client visits as part of the role's requirements.