Description

• The Customer Relations Officer serves as the dedicated point of contact for corporate and individual clients. This role focuses on maintaining long-term business partnerships by monitoring cargo statuses, resolving transit bottlenecks, and bridging communication gaps between clients, carriers, and internal operations teams.

Requirements

• Educational Qualifications: Diploma in Business Administration or related field.
• Experience Level: Entry-level (0–2 years of experience).
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Strong problem-solving abilities.
• Qualities and Traits: Friendly and approachable demeanor.
• Qualities and Traits: Ability to work in a team-oriented environment.