• Graduate of BS Psychology or Human Resource Management in a reputable College or University with good scholastic records
• Excellent communication, interpersonal, and listening skills.
• Strong analytical and problem-solving abilities.
• Demonstrated knowledge of employment law and HR best practices.
• Experience with human resources information systems (HRIS).
• Ability to work independently and exercise judgment within defined guidelines.
• A positive, collaborative approach and strong team-player attitude.
• Trustworthy
• Demonstrates alignment with the organization's core values and ethical standards.

Key Responsibilities

• Conduct timely and thorough investigations into complex employee complaints, grievances, and workplace conflicts, recommending appropriate resolutions.
• Design and implement employee relations programs, policies, and procedures to foster positive relationships and address workplace concerns.
• Ensure fair and consistent application of company policies and procedures, communicating them to managers and employees.
• Provide guidance and counseling to managers on best practices in employee relations, performance management, and conflict resolution.
• Collect and analyze employee feedback and data to identify trends, recommend improvements, and generate positive outcomes for the business.
• Stay informed about and ensure adherence to relevant labor laws and regulations.
• Act as a point of contact for employee-related issues and facilitate communication between employees and management.
• Produce investigation reports and provide updates and recommendations to senior management and stakeholders.