PRIMARY ROLE AND PURPOSE

(Identify the duties, essential functions and requirements of the position)

To support a positive, fair, and compliant work environment by addressing employee concerns, assisting in the resolution of workplace issues, and ensuring consistent application of company policies and labor laws.

KEY RESULTS AREA/S

(Expected result achieved from having this job performed)

1. Timely resolution of employee concerns and grievances.

2. Accurate documentation of employee relations cases.

3. Consistent application of company policies.

4. Compliance with labor laws and internal standards.

5. Support to employee engagement initiatives.

OPERATIN NETWORK/INTERACTION

(Internal and External area/s functions this position has direct interaction with)

1. Department Heads and Supervisors

2. CHROD Team

3. Employees

4. Legal and external consultants (as needed)

SPECIFIC FUNCTION/S

(Detailed job description as required for a job)

Employee Relations Management:

- Handle employee issues and grievances

- Assist in investigations and conflict resolution

Policy Implementation:

- Ensure compliance with labor laws and policies

- Recommend policy improvements

Documentation: 

-Maintain records and prepare reports

- Conduct exit interviews

HR Support:

- Support recruitment, onboarding, training, and engagement

· Perform ad hoc tasks.

PERSON/S SPECIFICATION

(Entry qualifications)

• Bachelor’s degree in HR, Business, Psychology, or related field
• 0–2 years HR or related experience
• Strong communication and interpersonal skills
• Organized and detail-oriented
• Proficient in MS Office

CERTIFICATIONS

(Advantage) a PHR & CPHR