Responsibilities

1. E-Commerce Operations (Primary Focus)

• Manage and maintain online stores (Shopee, Lazada, TikTok Shop)
• Upload and update product listings (descriptions, pricing, photos, promotions)
• Monitor daily orders, coordinate fulfillment, and ensure timely processing
• Handle basic data allocation, order tracking, and reporting
• Manage vouchers, promos, and platform campaigns
• Coordinate with logistics and warehouse for order accuracy and availability

2. Live Selling & Platform Engagement

• Conduct live selling sessions on platforms like TikTok and Shopee
• Engage with customers during live sessions and answer product inquiries
• Help plan and execute live selling strategies and schedules

3. Content Creation & Digital Support

• Create basic content for e-commerce and social media (photos, captions, short videos)
• Assist in video editing and content preparation for campaigns and product features
• Support marketing campaigns by aligning online store visuals and promotions

4. Marketing Support

• Assist in executing digital marketing campaigns and promotions
• Coordinate with the Marketing and Sales teams for product launches and online campaigns
• Monitor performance of online promotions and suggest improvements

5. Reporting & Analysis

• Track sales performance across e-commerce platforms
• Prepare basic reports on orders, top-selling items, and campaign performance
• Provide insights to improve conversions and sales

Qualifications

Education & Experience

• Bachelor’s degree in Marketing, Business, or related field (preferred but not required)
• At least 1 year of experience in e-commerce, online selling, or digital marketing
• Experience with Shopee, Lazada, and TikTok Shop operations is required

Skills & Competencies

• Familiar with e-commerce platforms and seller tools
• Basic knowledge of data tracking and reporting
• Experience in content creation and video editing
• Creative and proactive mindset
• Strong communication and coordination skills
• Organized and detail-oriented

Work Setup & Other Requirements

• On-site work
• Monday to Saturday schedule
• Open to overtime and live selling schedules as needed