Position: TikTok Shop Manager

Employment type: Full-time and Onsite

Mission of the Role

The TikTok Shop Manager is responsible for building and operating SH Group’s TikTok sales and platform operations by managing TikTok Shop activities, live selling operations, affiliate coordination, campaign execution, and sales performance optimization.

This role is expected to help transform TikTok into a sustainable customer acquisition and revenue-generating channel through strong operational execution, team coordination, and platform growth initiatives.

Key Responsibilities

TikTok Platform Operations

• Manage daily TikTok Shop and platform operations
• Oversee TikTok Live schedules, campaigns, and sales activities
• Coordinate with operations, fulfillment, and marketing teams

Sales and Growth

• Help drive sales and customer acquisition through TikTok
• Monitor sales performance and improve conversion
• Identify products with strong selling potential

Team Management

• Handle and guide TikTok hosts, affiliates, and operations staff
• Monitor team performance and accountability
• Support onboarding and training of team members

Process Improvement

• Improve workflows and operational processes
• Stay updated with TikTok trends and platform updates
• Recommend improvements to support department growth
• Can generate report based on performance

Qualifications

• Bachelor’s Degree in Business, Marketing, Communication, Entrepreneurship, or any related field is an advantage
• At least 1–2 years of experience in TikTok Shop Operations, TikTok Platform Management, eCommerce Operations, or related roles
• Experience handling or managing a TikTok sales, affiliate, or operations team is required
• Strong understanding of TikTok Shop, TikTok Live, affiliate systems, and platform operations
• Knowledgeable in TikTok campaigns, promotions, and operational tools
• Strong leadership, communication, and problem-solving skills
• Highly organized and capable of handling fast-paced operational execution

Ideal Traits

• Willing to learn and adapt to TikTok platform trends, systems, and operations
• Sales-driven and understands how to maximize platform performance
• Can work well with hosts, affiliates, creators, and internal teams
• Strong sense of ownership and accountability in daily operations
• Organized and detail-oriented in handling campaigns, schedules, and reports
• Proactive and able to solve problems quickly during fast-paced operations
• Confident in monitoring performance and implementing improvements
• Able to adapt in a fast-moving eCommerce and TikTok environment
• Capable of guiding, training, and coaching team members
• Able to document processes and replicate successful workflows to other people
• Has leadership potential and can help build the future TikTok Operations team

How to Apply

If you are passionate about TikTok platform operations, eCommerce growth, and building scalable sales systems, we’d love to hear from you.

Work Setup: Full-Time | Onsite/Hybrid