We are seeking a highly motivated and experienced E-commerce Specialist to join our team and manage our online presence across Lazada, Shopee, and TikTok. You will be responsible for driving sales, optimizing listings, managing inventory, and executing marketing strategies to achieve ambitious growth targets.

Responsibilities:

Platform Management:

• Manage and optimize product listings on Lazada, Shopee, and TikTok, ensuring accurate descriptions, high-quality images, and competitive pricing.
• Monitor and analyze platform performance metrics (sales, conversion rates, customer reviews) to identify areas for improvement.
• Stay up-to-date on platform policies, updates, and best practices.

Inventory Management:

• Manage inventory levels and ensure timely replenishment to avoid stockouts and maximize sales.
• Track and analyze inventory data to optimize stock levels and minimize holding costs.

Marketing and Promotion:

• Develop and execute marketing strategies to drive traffic and sales on each platform.
• Utilize platform-specific marketing tools (e.g., Lazada Ads, Shopee Ads, TikTok Shop Ads) to reach target audiences.
• Create engaging content (product descriptions, social media posts, videos) to promote products and build brand awareness.

Customer Service:

• Respond promptly and professionally to customer inquiries and complaints on all platforms.
• Resolve customer issues efficiently and effectively to maintain high levels of customer satisfaction.

Data Analysis and Reporting:

• Track and analyze key performance indicators (KPIs) to measure the success of e-commerce initiatives.
• Prepare regular reports on sales, marketing performance, and customer satisfaction.
• Use data insights to inform future strategies and optimize operations.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 2+ years of experience in e-commerce, preferably with experience managing Lazada, Shopee, and TikTok accounts.
• Strong understanding of online marketing strategies and tactics.
• Excellent communication and interpersonal skills.
• Proficient in data analysis and reporting.
• Ability to work independently and as part of a team.
• Passion for e-commerce and a strong desire to succeed.