Job Summary

The Accounts Receivable Analyst is responsible for managing, analyzing, and maintaining the organization’s accounts receivable function. This role ensures timely collection of customer payments, accurate invoicing, and efficient reconciliation of accounts. The AR Analyst will monitor aging reports, investigate payment discrepancies, and collaborate with internal teams and external customers to resolve issues promptly and maintain healthy cash flow.

Duties and Responsibilities

Invoice Management:

• Prepare, verify, and issue accurate customer invoices in a timely manner.

• Ensure billing aligns with contract terms, purchase orders, and company policies.

Collection and Customer Relations:

• Monitor accounts receivable aging reports and follow up with customers for overdue payments.

• Maintain strong customer relationships and handle payment inquiries professionally.

• Escalate collection issues when necessary, discrepancies or sales teams.

Reconciliation and Reporting:

• Reconcile customer relationships and resolve discrepancies related to payments, credits, and adjustments.

• Post cash receipts, refunds, and adjustments accurately into the accounting system.

• Prepare monthly AR reports, dashboards, and metrics to support financial analysis.

Compliance and Process Improvement:

• Ensure compliance with company policies and accounting standards (GAAP/IFRS)

• Assist in month-end closing, audits, and financial reporting.

• Identify opportunities to streamline AR processes and improve efficiency.

Qualifications and Requirements

Education:

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.

Experience:

• 2-5 years of experience in accounts receivable, accounting, or finance roles.

• Experience with ERP systems (e.g., SAP, Oracle, NetSuite, or QuickBooks) preferred.

Skills:

• Strong analytical and numerical skills.

• Proficiency in Microsoft Excel (pivot tables, VLOOKUP, etc.)

• Excellent attention to detail and accuracy.

• Strong communication and customer service skills.

• Ability to manage multiple priorities and meet deadlines.

Key Competencies

• Analytical thinking and problem-solving

• Time management and organizational skills

• Team collaboration and cross-functional communication

• Integrity and accountability

Performance Indicators

• Days Sales Outstanding (DSO)

• Percentage of overdue receivables

• Accuracy of invoices and payments

• Timeliness of reconciliations and reporting