Online Account Holder - E-commerce

Online Platform Account Executive

• Product Listing
• Create accurate and attractive product descriptions.
• Upload clear and high quality product images.
• Inventory Management
• Monitor stock levels.
• Restock products to avoid shortages or delays.
• Order Processing
• Confirm order promptly.
• Prepare and package items carefully for shipment.
• Customer Service
• Respond to customer inquiries quickly and politely.
• Handle complaints, returns, and refunds professionally.
• Marketing and Promotion
• Promote products through social media, ads or email marketing.
• Payment Handling
• Ensure secure and smooth transaction processes.
• Keep accurate financial records.
• Shipping and Delivery Coordination
• Arrange timely shipping
• Provide tracking information to customers.
• Maintaining Online Store
• Update website or platform regularly.
• Fix any technical issues or error quickly.
• Market Research and Product Development
• Stay updated on trends and customer preferences
• Adjust product offerings based on market demand.

• Must be skilled in operating and managing Shopee, Lazada, and TikTok accounts.
• 1-3 years of experience
• At least High school graduate