Job Purpose:

To ensure the timely, accurate, and efficient preparation and management of documents, supporting the implementation and maintenance of the ISO 9001:2015 Quality Management System (QMS). The Document Control Officer plays a key role in maintaining compliance, leading internal audits, and training staff on document management systems and procedures.

Key Responsibilities:

• Manage and control the flow of documents to ensure accuracy, timeliness, and compliance with standards.
• Initiate and support the certification and implementation of ISO 9001:2015 QMS.
• Lead and conduct internal quality audits in accordance with ISO 9001:2015 requirements.
• Train staff on document management systems and procedures.
• Maintain organized records and ensure document version control.
• Coordinate with departments to ensure proper documentation practices are followed.

Job Requirements

Requirements:

• Education: Bachelor's degree in Business or Office Administration, or any related discipline relevant to document control and quality systems
• Experience: Minimum of 2–3 years of relevant experience in document control, records management, or quality systems administration
• Skills:

o Document Management – Proficient in organizing, tracking, and maintaining document control systems

o ISO 9001:2015 Compliance – Strong understanding of quality management standards and audit requirements

o Internal Auditing – Capable of planning, conducting, and reporting internal audits

o Attention to Detail – Ensures accuracy and consistency in documentation

o Communication Skills – Clear and professional communication with cross-functional teams

o Training & Facilitation – Ability to train staff on document control procedures and systems

o Time Management – Efficient in handling multiple tasks and meeting deadlines

o Technical Proficiency – Familiarity with document control software, Microsoft Office Suite, and digital filing systems