Director, Client Services and Delivery

₱200-300K[Monthly]
Hybrid - PasigFull-time5-10 Yrs ExpBachelor
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Job Description

Sales Strategy and ManagementKey Account ManagementOrganization SkillsStakeholder ManbagementClient ServicesDelivery Management

Description

  1. Strategic Leadership: Oversee the Client Service & Delivery operations, ensuring alignment with the company’s goals and objectives.
  2. Sales Excellence: Leverage strong sales acumen to identify opportunities, drive revenue growth, and expand client relationships within the IT sector.
  3. Recruitment Management: Lead executive search initiatives to successfully place top talent in both temporary and permanent roles.
  4. Client Relationship Management: Cultivate and maintain robust relationships with clients, understanding their needs and providing tailored staffing solutions.
  5. Service Delivery Optimization: Develop and implement best practices for service delivery, ensuring high-quality outcomes for clients and candidates alike.
  6. Performance Metrics: Establish key performance indicators (KPIs) to assess the effectiveness of recruitment and service delivery processes.
  7. Team Leadership: Mentor and guide a team of recruitment and service delivery professionals, fostering a culture of excellence and continuous improvement.
  8. Market Insights: Stay updated on industry trends and best practices to drive innovation and maintain a competitive edge in the market.
  9. Citizenship Requirement: Candidates must be Indian citizens currently residing in the Philippines.

Requirements

  1. Proven experience in a senior management role within the IT staffing and services industry
  2. Strong background in sales and recruitment, particularly in US staffing.
  3. Exceptional skills in customer relationship management and service delivery.
  4. Demonstrated ability to lead and motivate teams toward high performance.
  5. Excellent communication and interpersonal skills, with the ability to build relationships at all levels.
  6. Strong analytical and problem-solving capabilities.



If you are interested in this opportunity, please send your updated CV at your earliest convenience, 

Zoila Ann Barcelon

Artech Technology Inc.Project Manager

Active today

Working Location

Ortigas Center, Ortigas Center, Pasig, Metro Manila, Philippines

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Company Equipment

  • Professional Development

    Diversity Program, Professional Development

  • Time Off & Leave

    Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave

  • Work-Life Balance

    Work from Home

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Posted on 23 October 2024

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