Client Management & Relationship Building

• Serve as the main point of contact for assigned clients
• Manage multiple accounts across different industries (SMEs, startups, brands)
• Lead onboarding, strategy discussions, and regular performance reviews
• Maintain strong client relationships to ensure satisfaction and retention
• Identify opportunities for upselling and account growth

Campaign Strategy & Execution

• Plan and oversee end-to-end digital marketing campaigns:
• Social media (Facebook, Instagram, TikTok)
• Paid ads (Meta, Google, TikTok)
• Content and brand positioning
• Translate client goals into clear strategies, timelines, and KPIs
• Work with the team to execute campaigns effectively
• Monitor and optimize campaigns to hit performance targets

Project & Team Coordination

• Coordinate closely with:
• Designers, video editors, and content writers
• Media buyers / ads specialists
• Ensure timely delivery of campaigns, creatives, and reports
• Manage project timelines, deliverables, and priorities across accounts
• Keep internal teams aligned with client goals and deadlines

Performance Tracking & Reporting

• Analyze campaign performance using tools like Meta Ads, Google Analytics, etc.
• Prepare and present monthly reports and insights to clients
• Provide data-driven recommendations for improvement
• Track KPIs and ensure campaigns are optimized continuously

Business Growth & Strategy

• Identify opportunities for account expansion (upsell / cross-sell)
• Support proposals, presentations, and new client onboarding
• Stay updated on digital marketing trends, especially in the Philippine market

Job Requirements

• At least 3 years of experience in digital marketing, preferably in an agency setting
• Proven experience handling client accounts and multiple campaigns simultaneously
• Strong background in: social media management, paid advertising (Meta, Google, TikTok, FB, Ig, etc.), campaign planning and execution
• Excellent communication and client management skills
• Highly organized with strong project management abilities
• Able to work independently, take ownership of projects, and proactively address client and campaign-related concerns
• Strong problem-solving skills with the ability to make decisions and recommend solutions without constant supervision
• Data-driven mindset with experience in analytics and reporting tools
• Ability to work with cross-functional teams (creatives, media buyers, etc.)
• Bachelor’s degree in Marketing, Business, Communications, or related field is a plus
• Amenable to work onsite Monday to Friday in BGC.