Job Description
Communication Skill
TikTok
Communication Skills
Interpersonal Skills
lazada
shopee
Description :
Responsibilities:
- Manage and optimize our presence on e-commerce platforms such as Shopee, Lazada, etc.
- Develop and implement strategies to increase online sales and drive traffic to our product listings.
- Create engaging content for product listings, including product descriptions, images, and promotional materials.
- Deals directly with customers either by call, text, or chat
- Obtains and evaluates all relevant information in order to handle inquiries and complaints well
- Experience of working in a Customer Service environment is a plus Customer-oriented and has good communication skills
- Ensures that all transactions in assigned platform/s are well-monitored (sales, aftersales, claims)
- Processes day to day sale transactions of online platforms
- Establishes and maintains effective working relationships with other employees
Requirements :
- Back experience in e-commerce is an advantage
- Familiarity with social media platforms and online marketplaces such as Shopee, Lazada, etc.
- Strong analytical skills and the ability to interpret data to drive decision-making.
- Excellent communication and writing skills.
- Detail-oriented with a focus on quality and accuracy.
- Ability to work independently as well as part of a team.
- Can multi-task and work under pressure
- Basic computer skills (MS Office)
- Demonstrates a desire to leam and succeed within a service environment
- Contributes team effort by accomplishing related results as needed
- Does other assigned tasks by immediate superior
Online
Preview
Benefits
Life Insurance
HMO
Sick Leave
Vacation Leave
13th Month Pay
Employee Loan
Pag-Ibig Fund
Paid Holidays
Philhealth
SSS/GSIS
Working Location
Cosmic Tech. Inc, Cherry Mobile Bldg, 901 Apacible St, Ermita, Manila, 1000 Metro Manila, Philippines