Thurston Software Data Support Specialist

₱15-20K[Monthly]

On-site - San JuanFull-timeFresh Graduate/StudentBachelor

Business AnalysisCollaborationCritical thinking skillsCritical decision-making skillsExcellent Computer Skills

Combination of data entry, research, and administrative support duties
Ensure all customers/clients receive the highest level of service by answering inquiries and resolving issues, primarily through email and Monday Boards
Respond to basic inquiries from brokers, agents, and customers/clients concerning a policy status or billing error
Ensures that all relevant requests are promptly addressed and accurate information is effectively communicated to the client
Ensuring the accuracy of all updates made to client payment information, billing plans, effective date changes, and endorsement requests through both backend and frontend systems.

Bachelor’s or College degree in others or equivalent.
Bachelor's or College degree in IT or any related computer courses is an advantage.
Critical decision-making Skills.
Strong research and organizational skills.
Excellent communication skills both written and oral.
Ability to complete redundant tasks.
Attention to detail.
Excellent Computer skills.
Experience with property and casualty insurance or commercial Insurance (preferred).
Amenable to work in graveyard shift and onsite at San Juan City

Jeinnelle Shane Intertas

Thurston SoftwareRecruitment Officer

3rd Floor, 5 F. Blumentritt. 5 F. Blumentritt, San Juan, Metro Manila, Philippines

Employee Recognition and Rewards
Employee of the Month Award, Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Parking Space, Well-Stocked Pantry
Professional Development
Job Training
Time Off & Leave
Bereavement Leave, Birthday Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave