Shipping Clerk (Makati)

Role snapshot

Welcoming fresh graduates through candidates with up to 2 years’ relevant background; completed studies/training in Logistics, Customs Administration, or a related discipline. Strong communicator, both spoken and written. Familiar with customs procedures, shipping paperwork, and import/export workflows through schooling, internship, or employment.

About the Role

As a Customs & Shipping Associate, you’ll assist the full cycle of purchasing and shipping — from liaising with suppliers and preparing customs paperwork to matching invoices, updating systems, and producing reports. You’ll need good organisation, precision with financial and shipment records, and the ability to juggle tasks in a fast-paced setting.

Why Cooee

We believe in the value of genuine human connections. We’re dedicated to unlocking people’s potential and aspire to a world where everyone can grow into their best self. Our purpose: to drive meaningful transformation — one person, one community, one business at a time. We stand together as one team, building trust and working toward our shared vision: growth through connection. Here, purpose unites us and gives us strength.

What you’ll be doing

• Support the Buying team and forwarders to cut costs and manage risks in shipment/container consolidation
• Check and chase supplier shipping documents before shipments arrive
• Arrange transport and bookings with authorised forwarding partners
• Keep MYOB updated with daily ETA details from forwarders
• Follow up on PO progress and shipment status; create balance POs for partial deliveries
• Use WMS to confirm receipt of goods and resolve any mismatches
• Compile partial and final container lists, plus cost summaries for management
• Work with the Buying team on quality checks, inspections, and shipment timelines
• Help process orders ready to be sent out
• Match and verify supplier invoices; pass approved records to Finance for payment
• Log payments accurately in MYOB
• Enter bills and order-related expenses; link prepayments to the correct accounts
• Produce weekly reports for active customer accounts
• Prepare monthly account summaries and AP Aging reports for overseas suppliers
• Supply the Warehouse team with container list data
• Assist Customer Service with inquiries about incoming orders

What we’re looking for

• Fresh graduates to 2 years’ relevant experience; background in Logistics, Customs, or similar
• Excellent spoken and written communication skills
• Practical knowledge of customs, shipping paperwork, and import/export processes
• Basic familiarity with consolidated shipments and working with forwarders/customs brokers is advantageous
• Confident using Excel (including Lookup/VLOOKUP) and comfortable handling data and reports
• Capable of working independently and as part of a group
• Eager to learn and adaptable in a changing, fast-paced environment
• Available for full-time on-site work