Company Profile: An IT BPO company recognized as the leading global provider of comprehensive and innovative IT services that help clients adapt to the digital world.

Position: Korean Technical Support

Industry: IT/BPO Company

Location: Quezon City

Salary: Php 115,000 Monthly

Schedule: Shifting

Requirements of the job:

Filipino who fluent in speaking, reading and writing Korean

Korean National with Permanent visa in Philippines

Bachelor’s Degree graduate or at least 2 years in college

At least 2-3 years experience in Technical Support is a plus

Willing to work onsite and shifting

Responsibilities of the job:

Handling customer technical support cases through phone, email and chat

Respond to customer inquiries and assist in troubleshooting and resolving challenges

Properly answer questions regarding the account being handled

Resolve technical issues related to network interruptions

Recruitment Process:

Initial Interview

Final Interview

Language Assessment

Job Offer