英语客服（25届/26届 应届生）
ASSD
＄1.2-1.5K[Monthly]
RemoteFresh Graduate/StudentDiplomaFull-time
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Remote Details
Open Country：China
Language Requirements：English | Chinese
This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus
Perks Benefits
Pay in Crypto
Professional Development
Career Development
Time Off & Leave
Government Mandated Leave
Read More
岗位职责
- 通过在线聊天、工单系统等渠道，为全球用户提供专业的英文客户服务；
- 处理用户关于账户、充值、提现、交易等相关问题，并协助解决用户在使用过程中的疑问；
- 收集用户反馈，及时跟进并协助内部团队处理相关问题；
- 协助官方活动、公告等内容的用户沟通与答疑工作；
- 持续优化用户服务体验，提升用户满意度；
- 配合团队完成轮班工作，保障 24/7 客服服务支持。
任职要求
- 英文口语流利，能够使用英语进行日常工作沟通；
- 专业不限，面向25-26应届毕业生；
- 对 Web3、加密货币、区块链行业感兴趣，有意愿长期学习和发展；
- 具备良好的沟通表达能力和服务意识，能够耐心解决用户问题；
- 学习能力强，责任心强，能够适应快节奏工作环境；
- 能接受轮班制度及夜班安排，具备较强的抗压能力；
- 有客服经验、海外留学经历或 Web3 行业相关经验者优先。
工作时间（UTC+8）
- 00:00 - 09:00
- 09:00 - 18:00
- 15:00 - 24:00
英语
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Stella W
人力資源主任ASSD
Posted on 13 Jun 2026
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