Customer Service Representative - Travel

₱25-30K[Monthly]
On-site - ManilaFull-time1-3 Yrs ExpDiploma
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Job Description

Customer ServiceEnglish LanguageTeam PlayerInterpersonal Skills

Description

  • Represent company in addressing customer inquiries and resolving complaints effectively.
  • Facilitate communication between candidates and businesses, ensuring a smooth recruitment process.
  • Manage client relationships, offering support and guidance
  • Record, track, and document all queries and solutions within our CRM system.
  • Strive for high customer satisfaction through proficient service in our fast-paced environment

Requirement

  • Job Title: Customer Service Representative for a Travel Account
  • Minimum requirement is 1 year experience in using any GDS (Sabre, Amadeus, Apollo, etc).
  • Educational Qualifications:- Minimum of a Diploma degree / 1 year in College .
  • Experience Level:- 1-3 years of experience in a customer service role.
  • Skills and Competencies:- Proficiency in English language.- Strong interpersonal skills.- Ability to work effectively as a team player.
  • Responsibilities and Duties:- Addressing customer inquiries and resolving issues.- Maintaining high levels of customer satisfaction.- Managing customer accounts and processing orders.
  • Working Conditions:- Office-based role with potential for shift work to cover various time zones.
  • Qualities and Traits:- Excellent communication abilities.- Patience and empathy towards customers.- Adaptability to dynamic work environments.

Rebecca Bote

HR OfficerInkorp Human Resource Services

Active today

Working Location

SM Mall of Asia. SM Mall of Asia, Seaside Blvd, Pasay, 1300 Metro Manila, Philippines

Benefits

  • Government Mandated Benefits

    13th Month Pay, Paid Holidays

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

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Posted on 15 October 2024

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Inkorp Human Resource Services

Unfinanced / Angel

<50 Employees

Human Resources & Recruitment

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