Description

• Serve as the primary point of contact for patients, ensuring their care needs are met.
• Coordinate patient appointments and follow-up procedures to optimize care continuity.
• Provide excellent customer service by addressing patient inquiries and concerns promptly.
• Assist in scheduling and managing patient flow within the clinic.
• Collaborate with healthcare providers to facilitate smooth communication and care strategies.

Requirements

• Educational Qualifications: Bachelor’s degree in healthcare administration or a related field preferred.
• Experience Level: No prior experience required; relevant internships or volunteer work is a plus.
• Skills and Competencies: Strong English communication skills, both verbal and written.
• Skills and Competencies: Proficient in scheduling and administrative tasks.
• Qualities and Traits: Excellent problem-solving abilities and customer service orientation.
• Working Conditions: Office environment with regular interactions over the phone and in person.