Description

• Interact with customers to provide information in response to inquiries about products and services.
• Resolve customer complaints and issues in a timely and efficient manner.
• Maintain customer records and update information as necessary.
• Assist in processing orders, forms, applications, and requests.
• Collaborate with other team members to improve customer service processes.

- Candidate must be a High School Graduate, Senior High School Graduate, Associate Graduate and/or College Level

• - We accept fresh graduates or candidates with experience in any local or international voice account

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong customer service skills
• Skills and Competencies: Proficient in English language
• Skills and Competencies: Strong organizational and scheduling skills
• Qualities and Traits: Excellent interpersonal and people skills
• Working Conditions: Fast-paced environment with potential for extended periods of phone and computer use