Description

• Handle customer inquiries efficiently and professionally.
• Resolve customer issues and provide appropriate solutions promptly.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer satisfaction.
• Adhere to company policies and procedures in all customer interactions.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 1–3 years of experience in a customer service role.
• Skills and Competencies: Strong customer service skills, proficiency in English, experience in a call center environment.
• Responsibilities and Duties: Ability to handle customer complaints effectively.
• Qualities and Traits: Excellent communication skills, strong problem-solving abilities, and a positive attitude.