Description

• Respond to customer inquiries via phone, email, or chat in a timely manner.
• Assist customers with product information, order status, and issue resolution.
• Maintain a high level of professionalism and customer satisfaction.
• Document customer interactions accurately in the system.
• Collaborate with team members to streamline processes and improve service.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Proficient in English, strong problem-solving abilities, and excellent customer service skills.
• Qualities and Traits: Strong work ethic and team player attitude.
• Responsibilities and Duties: Work effectively in a call center environment.