Description

• Assist customers by addressing inquiries and resolving issues in a timely manner.
• Provide product and service information, helping customers make informed decisions.
• Process orders, forms, and requests accurately and efficiently.
• Document customer interactions and feedback for continuous improvement.
• Maintain a positive and professional demeanor while handling customer complaints.

Requirements

(Travel and Hospitality Account) At least 24 Months GDS Exp.

• SHS Graduate
• Job Title: Customer Service Representative
• Job Function: Customer Service
• Responsibilities and Duties: Proven ability to handle customer inquiries and provide support.
• Working Conditions: Must be able to work flexible hours, including evenings and weekends.
• Qualities and Traits: Strong communication and listening skills with a customer-focused attitude.
• Qualities and Traits: Ability to work in a fast-paced environment while maintaining attention to detail.
• Qualities and Traits: Proactive problem-solving skills and adaptability to change.