Description

• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.
• Provide information about products and services to customers.
• Resolve customer complaints and issues effectively, ensuring customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Assist in developing customer service policies and procedures.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: at least 6 months BPO exp.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Strong problem-solving abilities.
• Qualities and Traits: Patience and a customer-oriented mindset.
• Responsibilities and Duties: Ability to work in a team environment.